Call Center Agent

JOB DESCRIPTION

Snelling Staffing Services is currently seeking a Temporary to Permanent Customer Service Representative in Mount Prospect, IL. The Customer Service Representative will interact with customers to take orders, update information in the system, and handle customer inquiries.   The ideal candidate will maintain a professional image through proper telephone etiquette and uphold a can-do attitude at all times.

Customer Service Representative Shift: 8:00am-5:00pm Monday-Friday
Customer Service Representative Pay: $12 per hour

Customer Service Representative Responsibilities:

  • Handle inbound and calls from customers
  • Provide excellent customer service to all callers and maintain adequate call times
  • Input documentation on all calls and follow-up with callers as needed
  • Accurate data entry
  • Able to handle a large incoming call volume and wrap up calls within 4 minutes each
  • Resolve customer support related issues and provide callers with proper solutions to their concerns

 

Customer Service Representative Requirements:

  • Strong verbal communication skills  
  • Basic computer knowledge-Can use email and can copy and paste in Excel
  • Ability to juggle multiple tasks simultaneously

 

 

Interested and qualified candidates for the Customer Service Representative opening should apply online directly.

LOCATION

Mount Prospect, Illinois 60056

PAY

$12

APPLY FOR JOB

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Snelling Corporate Office

4055 Valley View Lane, Suite #700
Dallas, TX, 75244

(800) 411-6401

(972) 239-7575