Client Account Rep

JOB DESCRIPTION

Decatur company has two openings for Inside Account Reps.  These are temp to hire positions paying $12-15/hr, DOE.  Hours are 8am-5pm M-F.  

Duties include taking product orders from clients, following up on/reporting delivery dates and any changes in supply or delivery schedule.  Must be able to quickly learn a fairly extensive product line in order to suggest options.  Also must be able to research alternatives if products are not in stock. 

Specific duties include:

  •  Supporting client staff who are authorized to buy supplies via email, phone and/or chat
  •  Researching / identifying requested products or supplies
  •  Researching / presenting options for requested specialty items
  •  Interacting with manufacturers and distributors who are supply sources
  •  Monitoring every order placed by every assigned client
  •  Reconciling ship confirmations with each order and addressing any issues
  •  Communicating with client staff about issues on orders and finding solutions
  •  Providing information to  Accounting Dept about orders / reconciliations
  •  Processing returns
  •  Preparing shipments of certain items stocked in-house
  •  Tracking shipment arrivals on certain orders
  •  Learning specifics regarding software product and client base
  •  Placing orders online with certain vendors that require manual, online orders

Requirements include:

  • Prior experience with business-to-business sales and/or service
  • Extremely professional, friendly and responsible customer service skills and orientation
  • Solid computer skills, including ability to quickly learn new systems
  • Candidates for this position will be background checked and drug tested prior to starting work

LOCATION

Decatur, Alabama 35601

PAY

$14

INDUSTRY

Health Services

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4055 Valley View Lane, Suite #700
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