ServiceNow Developer


  • Roles & Responsibilities:

    • Design and develop solutions in ServiceNow, including forms, workflows, interfaces and custom code to support the ITIL process
    • Gather requirements, test, build and implement solutions based on customer requirements
    • Configure and enhance core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Knowledge Base, Management, Project & Portfolio, and Reporting
    • Administration of ServiceNow platform, including issue and performance mitigation, health checks
    • Troubleshoot existing solutions, including, but not limited to core components like AD, LDAP, SSO, etc.
    • Collaborate with cross-functional teams and in a team of matrixed application developers throughout the SDLC to deliver solutions on-time
    • Ability to write clear, concise and accurate technical documentation, like requirements, system architecture design, use case diagrams, sequence diagrams and class diagrams
    • Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development


  • Requirements:


    • Ability to Identify issues/deficiencies, and recommend solutions, with a mindset for continuous improvement
    • Ability to work collaboratively with other ServiceNow developers/SCRUM teams
    • 3+ years ServiceNow development
    • ServiceNow Admin Certification
    • ITIL Experience
    • Scripting experience, JavaScript/Glide
    • 1 year Rest/SOAP Web services
    • Scrum / Agile Experience

    Nice to have:

    • Scripting experience, CSS/Angularjs/JQuery/Jelly
    • 3+ years Rest/SOAP Web services
    • ITIL Foundation
    • Scrum Master Certified
    • ServiceNow Certified Implementation Specialist


Plano, Texas 32801




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Snelling Corporate Office

4055 Valley View Lane, Suite #700
Dallas, TX, 75244

(800) 411-6401

(972) 239-7575