ITOM Configuration Specialist 725278

JOB DESCRIPTION

Requirements:

MINIMUM YEARS REQUIRED EXPERIENCE:

  • 2+ years ServiceNow Discovery 
  • 2+ years ServiceNow Service Mapping
  • 2+ years with Configuration Management
  • 3+ years working on a team as part of a large IT organization

ADDITIONAL REQUIREMENTS:

  • Strong hands-on experience with XML, JSON, JavaScript inside the ServiceNow platform
  • Strong hands-on experience in troubleshooting ServiceNow Discovery and Service Mapping
  • Strong hands-on experience with REST and SOAP web services
  • Intermediate to deep understanding of ServiceNow ITOM portfolio
  • Intermediate Windows and Unix administration skills
  • Acquaintance with Web and Application Servers, Load Balancers, Databases, and Virtualization (WebSphere, MQ, IIS, Apache, VMware)
  • Experience integrating with tools to federate data into the CMDB
  • Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing)
  • Experience working with:
    • ServiceNow Orchestration
    • SCCM
    • AWS/Azure
    • ServiceNow Event module
    • Infoblox
    • CyberArk
  • Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and troubleshoot network connectivity with network developers/architects
  • Strong written and verbal communication, good interpersonal skills, including collaboration, communication, relationship building, and negotiation
  • Able to function effectively in a fast-paced environment

 

PREFERRED EXPERIENCE WITH:

WMI, SSH, SNMP, PowerShell, JavaScript, LDAP, Active Directory

 

EDUCATION AND CERTIFICATIONS:

  • Certified Computer Systems Architect 
  • ScrumMaster certified
  • ServiceNow Administration Certification (and completion of ServiceNow Service)
  • Bachelor's degree or relevant experience in Business, Information Management or a related field
  • Advanced ServiceNow Administration and Scripting course completion

LOCATION

Plano, Texas 32801

PAY

$35

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