Moving Coordinator

JOB DESCRIPTION

JOB DESCRIPTION

Position Summary:
The Moving Coordinator's role is to support Operations in achieving their budget and customer service goals. The Moving Coordinator is focused on communication with customers, internal and external partners, and agents of our company to meet the needs of the customer. The Moving Coordinator acts as a link between the customer and the rest of the Operations Team and ensures satisfaction for everyone involved in the transaction.

Essential Duties and Responsibilities:

  • Works directly with customers to guide them through our move process.
  • Work with sales, operations, and office staff to provide a seamless move for our customers.
  • Communicates with other agents to coordinate services needed.
  • Ensure each task tied to the move process is completed thoroughly and in a timely manner.
  • Collects documents and ensure complete in each stage of the move process.
  • Update the move file in our system, Moveware, to ensure the file mirrors the
  • current status of the move.
  • Create estimates and send to customer. Follow up and answer any questions that the customer may have.
  • Invoicing
  • Participates in our call center, receiving calls and directing them to the appropriate person. Receive new customer inquiries and schedule for site surveys.
  • Filing
  • Other duties as assigned.

Education:

  • High School Diploma

Required Experience/Skills/Knowledge:

  • Three years of customer service experience
  • Have a working knowledge of software applications: MS Word, Excel, Outlook, Internet Explorer
  • Resourceful, well organized, highly dependable, efficient and detail
  • oriented
  • Possess strong interpersonal and communication skills in dealing with all levels of employees, vendors and clients
  • Must be able to understand and carry out written and oral instructions
  • Possess excellent decision making skills with quick response to customers
  • 10 key by touch

Preferred Qualifications:

  • Two or four year college degree
  • Work under minimal supervision
  • Able to apply logic and reasoning to solve problems
  • Use sound judgment and discretion in performing work duties
  • Flexible and adaptable to change

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is required to stand; walk; sit; reach with hands and arms; and stoop, kneel, crouch or crawl. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment:

Occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Work Days and Hours:

  • Non exempt position
  • Generally, Monday – Friday, 7:30 am – 4:30 pm with Saturday 8:00am – 12:00pm occasionally (one Saturday every 4 weeks)
  • Maintains excellent attendance

LOCATION

Honolulu, Hawaii 96818

PAY

$16

APPLY FOR JOB

Job Search

Snelling offers exciting employment opportunities in many fields – including medical, financial, engineering, information technology, manufacturing, and light industrial, administrative and clerical, and more. Search our career, temporary-to-hire and contingent (temporary) employment opportunities now. Find jobs that interest you and apply online!

Snelling Corporate Office

4055 Valley View Lane, Suite #700
Dallas, TX, 75244

(800) 411-6401

(972) 239-7575