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Customer Service Associate

JOB DESCRIPTION

Snelling Services is working on a Fantastic Customer Service opportunity for one of our Dynamic clients!

The successful candidate will possess a Positive, Outgoing Personality, Strong communication & technical skills, with a Great Team Player spirit! Long term (up to 2 years need/ potential Temp to Hire)

  • Handle inbound customer calls, processing US and International orders received  by Phone Fax, EDI & Web 
  • Respond to a wide variety of customer inquiries including but not limited to; product availability, pricing, order status
  • Plan and coordinate product shipments
  • Assist with order processing via phone, email or chat
  • Research, resolve and track customer issues regarding service issues, disputed invoices
  • Process returns, credits, debits and adjustments
  • Supporting external and internal customer requests
  • Maintain accurate customer information; entering and updating data
  • Hourly rate commensurate with experience

Requirements:

  • High school diploma/GED required, Bachelor’s Degree Preferred
  • Proficient with MS Office, Outlook
  • SAP knowledge Preferred
  • Pharma Industry experience A+
  • 1+ years of customer service experience preferred

Qualified candidates should submit their resume for immediate review – Benefit options available from start of Assignment

About Snelling: Founded in 1951 by Lou and Gwen Snelling, Snelling is a staffing and recruiting pioneer, bringing innovative solutions to the industry. Headquartered in Dallas, Texas, the award-winning Snelling network is comprised of more than 80 locations across the United States. Leveraging more than 65 years of proven performance, the experts at Snelling have what it takes to solve your complex staffing challenges or find the job opportunity you seek quickly and efficiently

LOCATION

Monroe Township, New Jersey 08831

PAY

$17.5

APPLY FOR JOB

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Snelling offers exciting employment opportunities in many fields – including medical, financial, engineering, information technology, manufacturing, and light industrial, administrative and clerical, and more. Search our career, temporary-to-hire and contingent (temporary) employment opportunities now. Find jobs that interest you and apply online!

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Snelling is supporting Employers deemed as Essential by continuing our operation and placing employees in these essential jobs across the country. Please call or email your local office for opportunity details.

Snelling Corporate Office

4055 Valley View Lane, Suite #700
Dallas, TX, 75244

(800) 411-6401

(972) 239-7575