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Heavy Machinery Service Representative


Service Representative

Hiring for a Service Representative in Knoxville to serve as the main point of contact for industrial clients and the service technician team for a leading heavy construction machinery dealer. The ideal Service Representative will have strong supervisory potential to quickly move into a managerial role in the near future.

The Service Representative will excel with:

  • Exemptional quality and professional level customer service
  • Providing basic knowledge for replacement parts of large heavy equipment including mechanical, hydraulic, electrical components
  • Keeping clients, staff, and managers up to date on project statuses
  • Maintaining accurate records and documentation for inventory controls and parts orders
  • Ensuring work area is clean and safely maintained
  • Following required safety protocols and training curriculum

The Service Representative will have:

  • High School Diploma or 2 year college degree
  • 2+ years in a customer service type role
  • 1+ year of supervisory experience
  • Experience and working knowledge of heavy construction equipment or strong mechanical aptitude (motors, hydraulics, etc)
  • Fork Lift experience
  • Ability to pass a mechanical comprehension assessment
  • Basic computer knowledge and strong attention to detail
  • Exhibit teamwork, verbal and written skills.
  • Ability to lift up to 50 lbs, squat, climb, and bend

The Service Representative will be rewarded with:

  • Competitive wages $17-20.00/hour
  • Medical, dental and vision plans
  • Supplemental life insurance, Accident Insurance, Critical Illness Insurance
  • Flexible spending account or health savings account
  • 401K retirement savings with a generous match
  • Paid time off and holidays
  • Career advancement potential into management

Applicant must be authorized to work in the US without sponsorship.


Knoxville, Tennessee 37924


$40000 Yearly


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4055 Valley View Lane, Suite #700
Dallas, TX, 75244

(800) 411-6401

(972) 239-7575