Customer Service Specialist - Jacksonville, TX


SNELLING is currently seeking a Customer Service Specialist in the Jacksonville area. The ideal Customer Service Specialist candidate would be able to provide high level customer service and administrative support in a manufacturing environment.

This Customer Service Specialist position will be temp-to-hire, meaning that SNELLING would work with you through the consideration and interview process and be your employer for a probationary period upon an offer being accepted.

Qualifications to be considered for the Customer Service Specialist:

  • Previous experience in a customer service role, preferably in support of a manufacturing/production operation
  • Strong attention to detail and ability to multitask, handling frequent interruptions in a calm and pleasant manner
  • Extensive experience working with various software applications including Microsoft office. Strong Microsoft Excel skills required.  Computer skills will be evaluated by a third-party software application as part of the qualification process.
  • Great job tenure and references
  • Strong organizational, oral, and written communication skills and a high level of detail orientation
  • Have a willingness and desire for continuous learning in order to maintain and enhance professional expertise in the field

Essential Duties and Responsibilities of the Customer Service Specialist include but are not limited to:

  • Receive and process customer orders via phone, website, or email
  • Assist customers with product and ordering questions
  • Accurately process orders and payment information
  • Consistently maintain professionalism under pressure and deadlines
  • Must have desire and willingness to learn and accept feedback for improvement

Interested and qualified candidates for the Customer Service Specialist opening should submit their resume for immediate consideration. Please be sure to include your most relevant experience in the resume submitted for this position. Resumes will be reviewed and only those meeting the qualifications will be contacted for further conversation.

SNELLING is a contingency recruiting firm, placing candidates in direct hire and flexible (temp/temp-to-hire) for over 60 years. All inquiries are strictly confidential and all search fees are paid by our clients. Contact us TODAY with confidence!



Rusk, Texas 75785




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Snelling offers exciting employment opportunities in many fields – including medical, financial, engineering, information technology, manufacturing, and light industrial, administrative and clerical, and more. Search our career, temporary-to-hire and contingent (temporary) employment opportunities now. Find jobs that interest you and apply online!

Snelling is an Equal Employment Opportunity Employer and employment is “at will”. Snelling participates in E-Verify and is a drug free workplace. Candidates may be subject to drug testing.