Customer Service Representative

JOB DESCRIPTION

SNELLING STAFFING OF ROSEVILLE HAS AN IMMEDIATE OPENING FOR A CUSTOMER SERVICE REPRESENTATIVE AT OUR WAREHOUSE/DISTRIBUTION CLIENT LOCATED IN MADISON HEIGHTS

This position is Temp to Hire, $14-16/hour, full time

The Customer Service Rep will:

  • Answer phones with a professional and positive attitude
  • Determine customer's needs and proactively provide appropriate information
  • Enter customer orders into Prophet 21 providing customers with required required info regarding their order
  • Handle walk in front counter orders
  • Issue required P.O.'s as determined by item basis
  • Deal with individual manufacturers determining open order lead times and retrieving product specs
  • Read, prioritize, and respond to customer emails promptly and efficiently

Qualifications:

  • Excellent verbal and written communication skills
  • Ability to prioritize and complete multiple tasks in a fast paced environment
  • Ability to take direction from and work collaboratively with individuals at all levels
  • Experience with Microsoft Word, Excel and Outlook
  • Experience with Epicor Prophet 21
  • Great attitude!

If qualified and interested, please submit resume through the link provided.

LOCATION

Madison Heights, Michigan 48071 -1501

PAY

$14

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Snelling Corporate Office

4055 Valley View Lane, Suite #700
Dallas, TX, 75244

(800) 411-6401

(972) 239-7575