Front Desk Guest Services Representative

JOB DESCRIPTION

Do you seek a foot in the door to start your hospitality career? Do you enjoy meeting new people and ensuring guests have the ultimate time in NoCO? If this is you and you want to work with a great team and have advancement opportunity, read on!

 

SNELLING of Northern Colorado seeks a Front Desk Guest Services Representative to be the primary contact for all guests throughout their stay at the hotel.

 

Front Desk Guest Services Representative PERKS

  • Start your hospitality career in an amazing, high-end hotel
  • Temp-to-hire opportunity for the right candidate
  • Benefits upon conversion
  • $13-14/hour, DOE
  • Flexible shifts with 7 a.m. – 11 p.m. availability, 7 days per week

 

Front Desk Guest Services Representative REQUIREMENTS

  • Demonstrate AMAZING customer service
  • Pass a drug screen and criminal background check.
  • Provide at least three professional references.
  • High school diploma, some college or at least three to six months’ related experience and/or training.
  • Ability to speak and write fluent English
  • Ability to interpret and perform basic computer and POS system functions.

 

 

Front Desk Guest Services Representative DUTIES

  • Demonstrate a positive team and customer-conscious attitude.
  • Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
  • Complete daily reports, audits correspondences etc. as required by your shift.
  • Keep lobby and office area clean at all times,
  • Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
  • Resolve guest complaints.
  • Maintains high standards of personal appearance and grooming, which include compliance with the dress code.

 

Snelling is a full-service staffing firm, placing candidates in direct hire, temp to hire and temporary positions in Northern Colorado for 22 years. All inquiries are strictly confidential, and all search fees are paid by our clients.

LOCATION

Fort Collins, Colorado 80524

PAY

$15

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Snelling Corporate Office

4055 Valley View Lane, Suite #700
Dallas, TX, 75244

(800) 411-6401

(972) 239-7575