Customer Service Representative



Responsible for assisting and communicating with customers, vendors, sales partners, and fellow employees in a courteous and professional manner.


  • Keys sales requisitions, bills of lading, and purchase orders relative to stock and direct orders. Includes processing invoices for receiving into inventory.  Matches applicable acknowledgements to orders & calls vendor with any discrepancies.
  • Responsible for all details relative to machine orders & enters them in the system (new, used, lease, rental, and special deals).
  • Coordinates with vendors and warehouse personnel for optimum delivery dates.
  • Receives phone calls, faxes & emails from sales partners, customers & vendors pertaining to orders.
  • Assists sales partners in sourcing new items or new vendors for existing items.
  • Assists in answering phones when necessary.
  • Assists in reviewing purchase advice report & takes appropriate action regarding stock purchasing.
  • Prepares orders for daily billing in an accurate and timely manner. 
  • Participates in reviewing the Billing Edit List once/week.  
  • Assists in monthly circling reports.
  • Obtains freight rates for sales partners as needed.  Determines best shipping method for materials.
  • Assists in verifying & signing off on outbound shipments from the API warehouse.
  • Processes credit card approvals/transactions for the Branch.
  • Provides assistance to other employees as need dictates and time permits.
  • Completes special projects assigned by the Branch Manager and Vice President of Sales.


Louisville, Kentucky 40218




While other medical staffing agencies focus on transactions, we focus on the heart of your mission — caring for others.

Caring for others isn’t a vocation—it’s a passion, a true calling. It is challenging and rewarding in ways that are beyond measure. It can also be difficult. At Snelling, we understand that HIPPA laws and the Affordable Care Act have ushered in a new wave of complexity and demands that make your job tougher. Not all medical staffing agencies are as enlightened.

Whether you are part of a large healthcare organization, a small private practice or a medical professional looking for a new opportunity, Snelling delivers expert service other medical staffing agencies simply can’t match.

Can staffing agencies bridge the gap? Snelling can.

When you strategize with one of our account reps, you leverage years of expertise in human capital—which frees you up to focus on all the other demands of your business.

We’re more than a staffing agency. We’re your advocate. We understand how stressful and time consuming finding the right talent can be. We make it less stressful. Unlike other staffing agencies, we listen. We counsel. We carefully vet every candidate through a rigorous interview and screening process before we present them to you.

We’re not a “business-as-usual” staffing agency. We’ve weathered seismic shifts in the economy, education, information technology and hiring best practices—always keeping in mind that our clients come first. Through it all, we’ve adapted, we’ve evolved and emerged uniquely qualified to serve you in ways other staffing agencies simply can’t.

Partner with a real advocate.

Our professional acumen, deep connections in the medical industry and community—along with a client-centric approach — set us apart from other medical staffing agencies. We provide qualified, properly credentialed, thoroughly-vetted candidates to meet your needs. Just as importantly, we offer a broad scope of staffing solutions — professional search, direct-hire, temp-to-hire and contingent (temporary) — for a spectrum of medical positions, including:

Allied Health
Clinical Research
Government Healthcare
Medical Coding
Nursing (every area of specialty)
Nurse Practitioner
Physician Assistants
Therapy – Physical, Occupational, Respiratory, Speech

Do other medical staffing agencies seem more interested in getting a commission than understanding your needs? Do they miss the mark when it comes to ensuring all the details are in order — competency testing, credentialing, background and reference checks?

At Snelling, our approach isn’t transactional — it’s thorough. We understand how stressful and time consuming looking for your best-fit can be—whether you are a candidate or an employer.

Let us help you with your job search.

Tired of sending your resume into cyber space and dealing with medical staffing agencies that don’t return your call, don’t speak your language? You need Snelling. We listen. We mentor. We provide you with personalized one-on-one help whether you are looking for permanent or PRN assignments.

Ready to get started? Reach out to a Snelling rep now.

Snelling Corporate Office

4055 Valley View Lane, Suite #700
Dallas, TX, 75244

(800) 411-6401

(972) 239-7575