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Flatbed Dispatcher

JOB DESCRIPTION

POSITION SUMMARY:

 

Responsible for supervising 3+ flatbed drivers; developing and dispatching drivers’ schedules; and ensuring efficient delivery of goods within time constraints while providing excellent customer service.

 

 

ESSENTIAL DUTIES:

 

  • Supervise Flatbed Drivers’ work performance. Monitor and manage Flatbed Drivers’ personnel activities and adherence to Company’s policies and procedures, such as attendance, safety guidelines, disciplinary action, scheduling, vacation requests, sick calls, etc.
  • Create delivery schedule for all drivers’ routes and revise based on priority throughout the course of the day.  Ensure maximum efficiency of resources based on number of drivers and drivers’ hours of service available as well as customers’ needs and requests. Coordinate, monitor and track drivers’ stops, utilizing analog and/or digital tracking system to ensure timely delivery.
  • Provide exceptional customer service.  Reconcile and reschedule missed deliveries.  Be capable of quoting services, answer phone and email inquiries.
  • In the case of driver shortage or high influx of work within other departments, coordinate with respective dispatchers to schedule drivers for coverage.  Emphasize and encourage drivers to be team players and aid respective departments in order to achieve Company goals.
  • Frequently observe and verify loading of freight and monitor inventory to assist department in minimizing damages, losses, and claims.
  • Conduct daily safety briefings for drivers.  Inspect vehicles for safety and maintenance.  Research accidents and claims.
  • Perform other duties as directed by the PWD Operations Manager and PWD General Manager.

 

 

REQUIRED QUALIFICATIONS:

 

Education:

  • Possess a High School Diploma or equivalent

 

Experience/Skills/Knowledge:

  • 1 year of freight/transportation background
  • 3 years of Management/Supervisory experience or equivalent
  • Have a working knowledge of software applications:
    • MS Word, Excel, Outlook, Internet Explorer, Google Maps
  • Be familiar with Oahu streets and geographical locations
  • Be organized, detail-oriented, and able to multi-task
  • Possess strong interpersonal skills in dealing with all levels of employees, vendors and clients
    • Ability to persuade and negotiate terms with staff, vendors and clients
    • Ability to deal with frustrated customers to remedy concerns
  • Possess excellent decision-making skills with quick responsiveness to customers
  • Strong understanding of risk management

 

 

PREFERRED QUALIFICATIONS:

 

Education:

  • Bachelor’s Degree in Science or Administration

 

Experience/Skills/Knowledge:

  • 1 year of truck driving experience (examples: CDL-A, CDL-B, tractor, flatbed)
  • 3 years of dispatching experience
  • Be able to manage people and give direction to complete tasks on time and accurately
  • Knowledge of vehicular maintenance and/or operating equipment, i.e., forklifts, tractors
  • CPR and First Aid certified

 

MENTAL, PHYSICAL and COMMUNICATION REQUIREMENTS:

 

  • Required to complete multiple priorities with time-sensitive deadlines
  • Work under minimal supervision and high-pressure environments
  • Apply logic and reasoning to solve complex problems
  • Use sound judgment and discretion in performing work duties and working cooperatively with others
  • Must be flexible and adapt to change
  • Requires excellent oral and written communication skills
  • Requires long periods of sitting at a desk, frequent computer use and speaking with various individuals via phones and push to talk
  • Requires lifting 25 lbs, bending, climbing in and out of tractors
  • Understand and enforce Company’s safety program.

 

 

WORKING CONDITIONS:

 

  • Primarily indoors, air-conditioned office with parts of the day spent on loading dock/shipyard.

 

 

NORMAL WORK HOURS:

 

  • Monday – Friday, 6:30a.m. – 4:00 p.m.
  • May require working overtime, on weekends and holidays per direction of PWD Operations Manager and PWD General Manager.

LOCATION

Honolulu, Hawaii 96818

PAY

$18

APPLY FOR JOB

While other medical staffing agencies focus on transactions, we focus on the heart of your mission — caring for others.

Caring for others isn’t a vocation—it’s a passion, a true calling. It is challenging and rewarding in ways that are beyond measure. It can also be difficult. At Snelling, we understand that HIPPA laws and the Affordable Care Act have ushered in a new wave of complexity and demands that make your job tougher. Not all medical staffing agencies are as enlightened.

Whether you are part of a large healthcare organization, a small private practice or a medical professional looking for a new opportunity, Snelling delivers expert service other medical staffing agencies simply can’t match.

Can staffing agencies bridge the gap? Snelling can.

When you strategize with one of our account reps, you leverage years of expertise in human capital—which frees you up to focus on all the other demands of your business.

We’re more than a staffing agency. We’re your advocate. We understand how stressful and time consuming finding the right talent can be. We make it less stressful. Unlike other staffing agencies, we listen. We counsel. We carefully vet every candidate through a rigorous interview and screening process before we present them to you.

We’re not a “business-as-usual” staffing agency. We’ve weathered seismic shifts in the economy, education, information technology and hiring best practices—always keeping in mind that our clients come first. Through it all, we’ve adapted, we’ve evolved and emerged uniquely qualified to serve you in ways other staffing agencies simply can’t.

Partner with a real advocate.

Our professional acumen, deep connections in the medical industry and community—along with a client-centric approach — set us apart from other medical staffing agencies. We provide qualified, properly credentialed, thoroughly-vetted candidates to meet your needs. Just as importantly, we offer a broad scope of staffing solutions — professional search, direct-hire, temp-to-hire and contingent (temporary) — for a spectrum of medical positions, including:

Administrative
Allied Health
Clinical Research
Government Healthcare
Medical Coding
Nursing (every area of specialty)
Nurse Practitioner
Physician Assistants
Therapy – Physical, Occupational, Respiratory, Speech
More

Do other medical staffing agencies seem more interested in getting a commission than understanding your needs? Do they miss the mark when it comes to ensuring all the details are in order — competency testing, credentialing, background and reference checks?

At Snelling, our approach isn’t transactional — it’s thorough. We understand how stressful and time consuming looking for your best-fit can be—whether you are a candidate or an employer.

Let us help you with your job search.

Tired of sending your resume into cyber space and dealing with medical staffing agencies that don’t return your call, don’t speak your language? You need Snelling. We listen. We mentor. We provide you with personalized one-on-one help whether you are looking for permanent or PRN assignments.

Ready to get started? Reach out to a Snelling rep now.

Snelling Corporate Office

4055 Valley View Lane, Suite #700
Dallas, TX, 75244

(800) 411-6401

(972) 239-7575