Facilities are critical to core aspects of business function. They form the backbone of smooth operations, whether you’re maintaining a warehouse, data center, or multi-user office space.
Due to their importance, facilities coordinator roles are typically filled by dedicated, detail-oriented individuals. According to the Bureau of Labor Statistics, facilities managers made a median pay of $106,880 in 2024.
Let’s identify staffing strategies for facilities that help you fill your team with the right people to drive your business to the next level.
Understanding Facilities Administrative Roles
Administrative support in facilities goes far beyond “paper pushing.” Your team members need an in-depth understanding of how your critical infrastructure fits into your business’s ecosystem. Facilities administrative staffing handles all aspects of building operations and maintenance, from safety compliance to vendor contracts.
Your facilities management staffing includes job categories like:
- Building operations and maintenance: Arranging for repairs and maintenance for all building systems, including electrical, plumbing, HVAC, and mechanical. Responsible for ongoing tasks related to landscaping outdoor areas and cleaning internal and external spaces.
- Safety standards and compliance: Keeping spaces up to code according to safety standards, including equipment and on-site space arrangements.
- Office and space management: Oversees renovations, space allocation to team members, furniture moves, and equipment replacement.
- Contract management: Negotiating new contracts and renewals with external vendors for maintenance, cleaning, and other facilities services.
- Administrative support: Maintaining budgets and records, looking after invoice payments for external vendors, and keeping your financial bottom line accurate.
Your facilities support staff, therefore, impact every corner of your operations—so it’s imperative to get the right people to fill those roles.
Importance of Effective Staffing in Facilities Management
Your facilities management recruitment has a direct impact on your business’s health. A robust, talented facilities team helps maintain and improve operations. They make sure your production isn’t held up because of repairs, faulty equipment, or safety hazards.
They can also spot slow areas in your workflows, so you can make improvements—from having the right tools to setting up a warehouse space for maximum efficiency. By moving quickly to correct safety violations, they can prevent delays or fines for non-compliance.
All of these roles, from frontline customer-facing staff to internal team members, help keep your business running smoothly and profitably.
Strategies for Staffing Administrative Support Roles
Because of its importance, building a facilities management workforce takes a bit of planning. To avoid an ad hoc approach that can fail to meet the moment for your administrative workforce strategy, consider the following strategies:
- Identify the necessary skills and qualifications. Your facilities management support roles require a different set of skills and training depending on what you expect from the person from day to day. As you get ready to post jobs, make a long list of what you envision the person doing. Lay out duties, responsibilities, reporting lines, and consequences of errors.
- Utilize staffing agencies for specialized recruitment. Administrative staffing solutions often focus on industries and roles, allowing you to find the most qualified candidate. Agencies can vet candidates before you meet with them. Because of their specialized nature, these recruiting agencies typically attract the pool of candidates with the best qualifications.
- Implement training and development programs. Once you have your facilities team members in place, you can work internally to train new employees and help them further develop in their roles. This helps improve staff quality and encourages team member dedication to the job and the company.
Industry-Specific Considerations
Besides these general strategies, it’s critical for you to take a targeted approach to facilities management hiring practices according to your industry. Take for example:
- Manufacturing and production environments
- Distribution and logistics sectors
- Hospitality and customer service industries
A facilities administrative assistant will have different day-to-day roles depending on whether they’re working in hospitality or manufacturing. That’s especially true if you are looking to fill multi-role professional positions where your new hire will wear many hats. Always do a “reality check” to find the right person.
Partner With a Staffing Solution for Your Facilities Team
The right team member starts with the right staffing solution partner. Contact a Snelling office near you to learn more about how we can help you build your facilities team.
