Job Description
Bilingual Customer Service Representative – Dispatch
Justin, TX | $18/hr | Temp-to-Perm
We are hiring a Bilingual Customer Service Representative to work in a busy Dispatch Department in Justin, TX.
This is a high-volume office environment. You will work in a cubicle alongside approximately 50 other representatives, with phones ringing and people coming and going throughout the day.
If you have call center, dispatch, transportation, or high-volume customer service experience, we want to talk to you!
Schedule:
Monday–Friday
* Typically 11:00 AM–5:00 PM
* Must be available to start as early as 8:00 AM when needed
* Approximately 30–40 hours per week
Pay: $18.00/hour
Temp-to-Perm Opportunity
What You’ll Do
* Answer a high volume of incoming phone calls
* Make outgoing calls as needed
* Assist customers, drivers, and other contacts
* Communicate information clearly in English and Spanish
* Perform general clerical and data-entry duties
* Maintain accurate information while handling multiple requests
* Work closely with the Dispatch team
Requirements
* Fluent English AND Spanish – REQUIRED
* General clerical/office experience
* Strong customer service skills
* Comfortable spending a large portion of the day on the phone
* Basic computer and data-entry skills
* Able to multitask in a busy, high-traffic environment
* Professional and dependable
GREAT BACKGROUNDS FOR THIS JOB
Call Center • Dispatch • Transportation • Logistics • Automotive • Towing • Customer Service
This is NOT a quiet office. We need someone who enjoys staying busy, talking to people, and handling a steady flow of calls and activity throughout the day.
APPLY IN PERSON at SNELLING of Denton, TX
Our Commitment to Fair Hiring:
HireQuest does not discriminate on the basis of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or other legally protected group status in making hiring or employment decisions.
We welcome candidates from all backgrounds, industries, and abilities to join our team. HireQuest is a global workforce solutions provider offering everything from on-demand staffing to executive recruiting through our core brands: HireQuest Direct, MRINetwork, Snelling, and TradeCorp. Recognized by SIA as one of the “Largest Staffing Firms” and “Fastest Growing Staffing Firms,” we take pride in building inclusive teams. To ensure every applicant has a positive experience, our hiring and interview process is designed to meet diverse needs. If you require a reasonable accommodation during your application or interview, please contact [email protected].