Job Description
Answer and make calls, emails, and chats with confidence and professionalism
Help customers find solutions—not just answers
Follow up to make sure problems are fully resolved
Turn frustrated customers into satisfied ones
Keep clear, accurate records so nothing falls through the cracks
Work with a team that supports each other and gets better every day
Your role is simple: Make every interaction better than the one before it.
Customer service or people-facing experience (preferred, not required)
Strong communication skills (clear, confident, and respectful)
Basic computer skills (we’ll train you on our systems)
A problem-solving mindset
Reliability—your team and customers can count on you
Competitive hourly pay
Health, dental, and vision insurance
A supportive, team-first environment
Clear expectations (no guessing what success looks like)
Opportunity to grow if you show up and perform
Our Commitment to Fair Hiring:
HireQuest does not discriminate on the basis of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or other legally protected group status in making hiring or employment decisions.
We welcome candidates from all backgrounds, industries, and abilities to join our team. HireQuest is a global workforce solutions provider offering everything from on-demand staffing to executive recruiting through our core brands: HireQuest Direct, MRINetwork, Snelling, and TradeCorp. Recognized by SIA as one of the “Largest Staffing Firms” and “Fastest Growing Staffing Firms,” we take pride in building inclusive teams. To ensure every applicant has a positive experience, our hiring and interview process is designed to meet diverse needs. If you require a reasonable accommodation during your application or interview, please contact [email protected].