There are many steps to the hiring process –
Of these four steps, the reference check is the one that seems to be the most undervalued by employers. This is because many hiring managers believe that there is simply no use in checking references because job applicants will never provide a bad reference.
But imagine this nightmare hiring scenario…..you hire a person who looks smart and capable on their résumé – the right degree, the right background – you make an offer and it is accepted. Then your nightmare begins. It turns out that your perfect “paper candidate” is not so perfect after all, and that your costs (for making this bad hire) have escalated into the tens of thousands of dollars.
When new employees do not succeed at new jobs, it is usually not because of their skills or their experience. It is because their soft skills (their intangible qualities) do not mesh with your company’s culture, your other employees’ work styles, etc.
In most cases, a potential employee’s soft skills (his work ethic, ability to get along with others, ability to make deadlines, etc.) are hard to elicit from an interview. This is due to either inexperience on the interviewer’s part or an innate ability to interview well on the part of the applicant.
However, getting a true and accurate picture of the “entire” candidate is the true value of a reference. There are three things to keep in mind in terms of checking an applicant’s references:
Reference checking is a vital part of the hiring process. In theory, most companies agree. According to the Society of Human Resource Management (SHRM), 96% of companies claim to use reference checking as a screening and selection tool; however, in reality very few companies do.
Snelling knows the importance of checking all of our employees’ references. You can be assured that when you partner with Snelling for your entire flexible workforce needs, you will work with the best fit workers for you organization. You have this assurance because we have thoroughly screened and interviewed all of our employees. So locate your local Snelling office today to find out more about our staffing solutions, and the people we employ as part of those solutions.